How to Claim

In the event of a claim please notify our claims department as soon as possible quoting your policy number.

The claims department will then advise the most appropriate course of action and determine whether an insurer’s claim form will be required or whether the matter can be reported to insurers direct.

We recommend that any claim made against you is notified immediately and that no correspondence or telephone conversations be entered into until the matter has reported to Insurers.

Our contact details

Call us

  • 0844 892 1612
  • 0844 892 1624

Email us

Write to us

Towergate Coverex
2 County Gate
Staceys Street
ME14 1ST

Our office is open during normal business hours. To notify a claim outside these times, please refer to your policy document for your insurer’s claims helpline number.